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Data Protection

GDPR Policy

Last updated: January 2025 | Opal Crown Resorts (breezerainfor.com)

1. Introduction

This GDPR Policy explains how Opal Crown Resorts complies with the General Data Protection Regulation (EU) 2016/679 ("GDPR") for visitors from the European Union (EU) and European Economic Area (EEA).

While Opal Crown Resorts is based in Australia, we respect the data protection rights of all our visitors. This policy supplements our Privacy Policy with specific GDPR provisions.

2. Data Controller

The data controller for personal data collected through breezerainfor.com is:

  • Name: Opal Crown Resorts
  • Website: breezerainfor.com
  • Address: 141 Upper Bourke Street, Melbourne, VIC 3000, Australia
  • Email: support@breezerainfor.com

As the data controller, we decide how and why your personal data is processed. We are responsible for ensuring your data is handled lawfully and securely.

3. Your GDPR Rights

Under the GDPR, you have the following rights regarding your personal data:

Right of Access

You can request a copy of all personal data we hold about you. We will provide this within 30 days of your request, free of charge.

Right to Correction

If any data we hold about you is wrong or incomplete, you can ask us to correct it. We will update your records promptly.

Right to Deletion

You can ask us to delete your personal data. We will do so unless we have a legal reason to keep it (such as legal obligations or active disputes).

Right to Restriction

You can ask us to limit how we process your data. For example, while we verify the accuracy of your data or review an objection you have raised.

Right to Portability

You can request your data in a common, machine-readable format (such as CSV or JSON) so you can transfer it to another service.

Right to Objection

You can object to us processing your data based on legitimate interest. We will stop processing unless we have a compelling reason to continue.

To exercise any of these rights, send an email to support@breezerainfor.com with the subject line "GDPR Request". Include your full name and the specific right you wish to exercise. We will respond within 30 days.

4. Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent (Article 6(1)(a)): When you opt in to receive communications, submit a form, or accept cookies. You can withdraw consent at any time.
  • Legitimate Interest (Article 6(1)(f)): To improve our website, ensure security, and analyse traffic patterns. We balance our interests against your rights.
  • Legal Obligation (Article 6(1)(c)): When required to comply with Australian or EU law.
  • Contractual Necessity (Article 6(1)(b)): When processing is needed to fulfil a booking or service request.

5. How to Withdraw Consent

If you have given consent for us to process your data, you can withdraw it at any time. Here is how:

  • Email communications: Click the "unsubscribe" link in any email, or email support@breezerainfor.com to be removed.
  • Push notifications: Disable notifications in your browser settings. Instructions vary by browser.
  • Cookies: Use the cookie consent banner to change your preferences, or clear cookies through your browser settings.
  • General consent: Email support@breezerainfor.com to withdraw consent for any specific processing activity.

Withdrawing consent does not affect the lawfulness of processing that took place before you withdrew consent.

6. Managing Cookies

When you first visit our site, a cookie consent banner appears. You can choose to accept all cookies or reject non-essential cookies.

To change your cookie preferences after your first visit:

  1. Clear your browser cookies for breezerainfor.com.
  2. Refresh the page. The cookie consent banner will appear again.
  3. Make your new selection.

You can also manage cookies through your browser settings:

  • Chrome: Settings > Privacy and Security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions

For more details on the cookies we use, see Section 5 of our Privacy Policy.

7. Data Transfers Outside the EU/EEA

As our business is based in Australia, your personal data may be transferred outside the EU/EEA. When this happens, we ensure one of the following safeguards is in place:

  • Standard Contractual Clauses (SCCs) approved by the European Commission.
  • The recipient country has an adequate level of data protection as determined by the European Commission.
  • Your explicit consent for the transfer.

8. Data Retention

We retain personal data only as long as necessary for its purpose. Specific retention periods are listed in our Privacy Policy (Section 8). When data is no longer needed, it is securely deleted or anonymised.

9. Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will:

  • Notify the relevant supervisory authority within 72 hours of becoming aware of the breach.
  • Notify affected individuals without undue delay if the breach is likely to result in a high risk to their rights.
  • Document the breach, its effects, and the steps taken to address it.

10. Children's Data

Our services are not directed to anyone under 18. We do not knowingly collect personal data from children. If we learn that we have collected data from a child, we will delete it promptly.

11. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or significantly affects you. If this changes, we will update this policy and seek your consent where required.

12. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with:

  • Your local EU/EEA Data Protection Authority (DPA). A list of DPAs is available on the European Data Protection Board website.
  • The Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

We encourage you to contact us first at support@breezerainfor.com so we can try to resolve your concern directly.

13. Changes to This Policy

We may update this GDPR Policy from time to time. Changes will be posted on this page with an updated date. If changes are significant, we will make reasonable efforts to notify affected users.

14. Contact Us

For any questions about this GDPR Policy or your data protection rights, contact us:

  • Email: support@breezerainfor.com
  • Address: 141 Upper Bourke Street, Melbourne, VIC 3000, Australia
  • Website: breezerainfor.com

We aim to respond to all GDPR requests within 30 days.